Today is a big day for TokBox. We released a new version of TokBox that is the culmination of several months of hard work by our product and engineering teams. This updated version of TokBox comes in response to all the feedback we’ve received over the last 3 or 4 months, about how we could improve things and truly become the simplest group video conferencing service on the web.
I wanted to take the time to explain not just what we’ve changed, but also why we did it and to invite your feedback.
The changes we made fall in to a few key categories.
- Signing up to TokBox – We have re-organized our product line up so that you can make a straightforward choice about which product is right for your group video-conferencing needs, either Video Chat, Video Meeting or Video Conference. All of these products are available via an affordable, monthly subscription with additional upgrades available such as increased audience size or dial-in functionality. See more on our Features & Pricing page.
- Adding contacts to your TokBox account – There are 3 ways to add people to your account – connect to an existing IM or Facebook account, find people you know on TokBox, or invite people you know to join TokBox. Our new contact list aims to make this quicker and easier. Find out more.
- Inviting people to a TokBox call – There are also multiple ways to invite people to join a TokBox call – invite someone from your contact list, send out an email, share the call URL or even promote the call via Facebook or Twitter. See more.
- Scheduling calls in advance – This functionality is now only available or even visible if you are a subscriber to either our Video Meeting or Video Conference product. For more information on subscriptions and pricing click here. (Currently you will need to sign up for a new account (using a new email address) to upgrade to Video Meeting or Video Conference, but we should have that fixed in the next couple of weeks so you can simply upgrade your existing account).
- Organizing a call with an audience (formerly known as Broadcast Video Chat) – Earlier this year, we launched the ability to “add an audience” of up to 200 people to your video call. We called it Broadcast Video Chat. We have now called this product Video Conference. Same functionality, different name and more cost effective price. Find out more.
- In-call features – The one change here is that the ability to share SlideShare presentations and collaborate on documents is now a premium feature, available with subscription to our Video Meeting product. Sharing YouTube videos or Picasa/Flickr albums remains free with our Video Chat product.
- Sending video messages – Video messaging functionality is now the TokBox equivalent of leaving a voice mail. If you call someone and they do not respond, leave a quick video message. You won’t be able to send stand-alone video messages anymore. See more.
- Managing your TokBox account – All of the controls for managing your account have been grouped, under the rather obviously named “Account” in the top right hand corner of the page. Here you can updated your profile, manage your subscriptions, change your camera, mic and privacy settings and even log out of TokBox.
Some of you may have experienced some of these improvements already as we have been testing them with select groups of users over the past few weeks to try and work out what was and wasn’t working. If you have, we hope you enjoyed them and if you haven’t yet, we hope you do.
Obviously, I hope that you think that all the changes are improvements, but I can’t promise that we got it all right first time. So, please send us your thoughts to email@example.com or join me and the TokBox team in a TokBox call on Monday July 26th at 6pm PST to tell us directly what we still need to work on. Click here to join.
Micky and the TokBox Team