How to upgrade your subscription on TokBox

Now you can take advantage of all the features our premium products, Video Meeting and Video Conference, offer by simply upgrading your existing account. You’ll be able to schedule meetings in advance, share presentations and have larger video calls. Best of all you get to try all of these features free for 30 days. Check out which product is right for you by looking at our Features & Pricing page.

If you need help upgrading your account, here is a step-by-step guide on upgrading your Video Chat account to Video Meeting.

1. Login to your TokBox account and select “Account” in the top menu bar, then “Upgrade account”.

2. If you’re registered for a Video Chat account, “Current plan” will appear beneath it.

3. Select the button beneath Video Meeting and click “Upgrade plan”.

4. You’ll be redirected to a billing page which will prompt you to enter your credit card information and billing address. Once you agree to our terms and click “submit”, you’ll be redirected back to your TokBox account. You’ll now have access to all the features offered in Video Meeting.

If you’re already subscribed to Video Meeting, and would like to upgrade to Video Conference, you won’t be prompted to re-enter your billing information. Simply select the Video Conference subscription level you’d like and click “Upgrade plan”. If your needs change, and you’d like to downgrade your subscription, select your preferred plan and click “Downgrade plan”.

As always, please send us an email with any questions or feedback to feedback@tokbox.com.

Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

Go Green with TokBox

Grab your canvas shopping bag, eco-friendly coffee cup, and carpool to work because today marks the 40th anniversary of Earth Day. It’s a day to show our appreciation for the environment and to think about how our daily activities make an impact.

In the past week we’ve all been reminded of the power of Mother Nature with the eruption of Eyjafjallajökull. With one fail swoop, Europe was at a standstill: no flights, canceled meetings, empty conferences, and thousands of stranded passengers. One fact that I find particularly relevant to Earth Day: the CO2 emissions from the eruption itself are significant, but dwarfed by the savings from mass groundings of flights (see daily emissions comparison below).

A bit frightening, right? The environmental impact of a volcano pales in comparison to our daily travel habits. There are times when traveling is a must, whether for business or pleasure, but there are other times it can be avoided. This Earth Day, we’d like you to think about how you can use technology to reduce your carbon footprint. We’ve got a few ideas to help inspire you:

1) Instead of spending hours driving to a meeting, plan a video conference.
2) Reduce the need to copy and print by sharing your presentation virtually
3) Consider telecommuting once a week

If you’ve got any other suggestions, we’d love for you to post them here. If you’re interested in learning more about Earth Day, visit http://www.earthday.org/.

Best,
Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

* Chart by David McCandless & Ben Bartels @ Information is Beautiful

Check out our new demo of moderation and scheduling

Since we’re all about videos here at TokBox, we decided to record a quick demo of all the new moderation & scheduling features.

Remember that all of these features are now part of our moderation and scheduling package, which you can try right now for free. Then, when you purchase it for the bargain price of only $9.99/30 days you’ll get another 30 days free.

Enjoy!
Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

Take control of your video chat with moderation

We’re excited to announce that TokBox offers a new premium feature that allows you to take control of your video chat. With moderation controls you can:

* Control who joins and remains in your call
* Silence the audio of participants
* Promote another participant to a moderator
* Control the media shared within your chat

Sign-up for your 30-day free trial now and pay only $9.99/month after that. The TokBox you know and love will continue to remain free.  For a sneak peek at how moderation works check out the video below:

We look forward to hearing what you think so don’t hesitate to shoot a note to contact@tokbox.com.

Best,

Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

Update: Calling all VIPs

Thanks for such an amazing response; we were overwhelmed by the number of people that wanted to be a VIP. We wish everyone could participate, but so many people wanted to check out our new features that we’re not adding anymore VIPs at this time.

We’re going to release these new features to the public really soon so stay tuned for an announcement. I know we’re excited 🙂

Cheers,
Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

Calling all VIPs

In celebration of the New Year, we’re giving a select group of TokBox users free early access to all of our new features before we roll them out to the public. All we want in return? Feedback!

We received a lot of requests for new features in 2009 and are excited to share them with you as we release them. If you are interested in joining this exclusive group, please email VIP@tokbox.com with answers to the following questions:

1. What is your occupation? Do you take part in any special interest groups?
2. What do you most often use TokBox for? (ex. To hold meetings for my small business, to tutor students via video chat, to meet with members of my special interest group)

If you are interested in joining please respond promptly as we will not be able to include everyone in this exclusive group.

Best!

Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook

Santa delivers the goods

Santa delivered on his promise and we believe all your video messages have been restored. There is a small percentage that the Grinch may still have in his possession, but we’re working on it.

Thanks for all your patience as we resolved this issue. If you have any questions or concerns please send us a note at contact@tokbox.com.

Happy Holidays!

Lauren

add to del.icio.us :: Add to Blinkslist :: add to furl :: Digg it :: add to ma.gnolia :: Stumble It! :: add to simpy :: seed the vine :: :: :: TailRank :: post to facebook